Good afternoon, Smith-Walters,

this is Sarah, how may I help you? 

But more importantly, how may we help you?

Who knows what the next caller will be bringing to your business? But with the combined knowledge and experience of our professional Assistants, plus the information we source from you, we are able to handle this and every call in the most efficient way possible. 

Out of Site Services provides you with a local number to which you divert your business phone whenever you need us to take your calls. Diversion charges may apply from your carrier, it is best to check with them direct.

During business hours we answer your calls in your company name, as if we were sitting outside your office.

• Should the caller simply leave a message, these can be sent immediately or at specific times via email, sms, phone or fax.
  
• You are expecting an important call - when it comes we track you down, then offer to transfer the call.
• A client wants some pricing - we give them a quick rundown based on their immediate needs then send you the details for follow-up and a quote.
• With AppointmentBook we can schedule, move, cancel and update your clients appointments - not to forget managing waiting lists and keeping your schedule as full as you desire.

We are available to take your calls from 8:30am until 6pm (across all Australian time zones), Monday to Friday (with the exception of state and national public holidays). Outside these hours we can have your callers leave messages on your personalised voice mail service and we action these on the next working day.